Privacy Policy
Photell (“we”, “us”) helps you practice speaking by describing photos and receiving feedback. This policy explains what we collect, why we collect it, and how you can contact us.
1. Who we are
Photell is operated for the Photell mobile application. Contact: support@photell.app.
2. Information we collect
- Account identifier. We use anonymous authentication (via Supabase). You get a random user ID so your progress can be saved without creating a username or password. We do not require your name or email to use the core app.
- Speaking transcripts. Speech is converted to text on your device. The transcript you produce (not raw audio) is sent to our servers to generate scores and feedback.
- Practice data. We store attempt history, scores, feedback text, practice language, speaking level, and related timestamps so you can see progress.
- Device / technical data. Our hosting and analytics providers may process standard technical logs (for example IP address, approximate region, app version, and request metadata) to keep the service secure and reliable.
- Support messages. If you email us, we receive the content of that message and your email address.
- Purchases (when enabled). Subscriptions may be handled by Apple and a purchase provider (for example RevenueCat). We receive entitlement status (such as whether Pro is active), not your full payment card details.
3. Information we do not collect
- We do not store your microphone audio recordings on our servers.
- We do not sell your personal information.
- We do not use your speaking content for advertising.
4. How we use information
- To provide daily photo challenges and speaking feedback
- To save your history, streak, and preferences
- To operate, secure, and improve the app
- To respond to support requests
- To manage subscriptions and access limits when Pro is available
5. AI processing
Transcripts and related challenge context are processed by an AI service (currently Cloudflare Workers AI) to generate scores, tips, and a clearer version of what you said. This processing is for providing the app feature you requested.
6. Service providers
We use trusted processors to run Photell, including:
- Supabase — authentication and database
- Cloudflare — API hosting and AI inference
- Apple — App Store distribution and (when enabled) In‑App Purchases
These providers process data on our behalf under their own terms and security controls.
7. Data retention
We keep practice history and account data while your anonymous account remains active and as needed to provide the service. You can ask us to delete your data by emailing support@photell.app. Deleting the app from your device does not always delete server-side history by itself.
8. Children’s privacy
Photell is not directed to children under 13 (or the minimum age required in your country). If you believe a child has provided us data, contact us and we will take appropriate steps.
9. International transfers
Our providers may process data in the United States or other countries. Where required, we rely on appropriate safeguards offered by those providers.
10. Your choices
- Microphone and speech recognition permissions are controlled in iOS Settings
- You can email us to request access or deletion of your data
- You can stop using the app at any time
11. Changes
We may update this policy as Photell evolves. We will post the new version on this page and update the “Last updated” date.
12. Contact
Questions about privacy: support@photell.app